Chilly Air is an online store and wholesale distributor of refrigerants and supplies for HVAC service providers, HVAC contractors and HVAC retailers. Please read careful our Refrigerant Return Policy.
Chilly Air Return Policy
No returns on all products.
Warranty only applies to parts of defect, whereas an exchange may be requested.
Please email firstname.lastname@example.org with description of defect with pictures and an RMA will be issued. Once the product is received from shipping at our store, we will ship a new same or like for like product.
Chilly Air Refrigerant Shipping
We can ship to the 48 contiguous USA states.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping costs. Depending on the shipping provider, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.